Eligibility for Returns / Exchanges:
No refund or return services are provided except for specific product quality issues. If you have any questions, please feel free to contact our customer service via WhatsApp at 9869-5701 at any time.
Important Notes:
Information and pictures are for reference only; the actual product shall prevail.
After successfully placing an order and completing the payment, please WhatsApp 9869-5701 to provide your proof of payment, along with the recipient's name, phone number, and address. We will arrange shipment within three working days.
Actual shipping schedules are subject to product availability. For any inquiries, you can contact our customer service directly via WhatsApp.
We advise customers to carefully verify the recipient information upon signing for and collecting the goods.
Return Process:
Please take clear photos of the defective areas of the product, and WhatsApp our Customer Service Department at 9869-5701 along with your order number / proof of payment to coordinate the return.Customers may also bring the items to be exchanged/returned directly to our workshop. Please notify us in advance via WhatsApp to make an appointment so we can prepare replacement items or make the appropriate arrangements.
Refunds:
Please take clear photos of the defective areas of the product, and WhatsApp our Customer Service Department at 9869-5701 along with your order number / proof of payment to coordinate the refund.Customers may also bring the items to be refunded directly to our workshop. Please notify us in advance via WhatsApp to make an appointment.
Shipping Arrangements:
Please contact customer service to coordinate.
Contact Us:
If you have any questions, please feel free to contact us via WhatsApp at any time.